588h Terms and Conditions
Please read these terms carefully before creating an account or using any service on the 588h platform. This document clearly sets out your rights, responsibilities, and the rules governing our services.
Introduction and Applicability
These Terms and Conditions ("Terms") apply to the 588h platform and all related services. By registering an account on 588h or using any of its services, you confirm that you have fully read, understood, and agreed to abide by these Terms.
These Terms are intended for users in Bangladesh. 588h reserves the right to modify or amend these Terms at any time. Continued use of the platform after any changes are published will be considered acceptance of the updated Terms.
Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines also form part of our overall terms of use. They should be read together with these Terms.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account on 588h, you must meet the following conditions:
- You must be at least 21 years of age.
- You may hold only one account in your own name — creating multiple accounts is strictly prohibited.
- All information provided during registration must be accurate, complete, and your own.
- Creating an account on behalf of a third party is not permitted.
2.2 Identity Verification (KYC)
588h may at any time request your national ID or other relevant documents for identity verification. Until verification is complete, deposits, withdrawals, or certain services may be restricted. If false information is submitted in an attempt to pass verification, 588h reserves the right to close the account immediately.
2.3 Account Security
It is your responsibility to keep your account login details — username and password — strictly confidential. Allowing any third party to access your account is prohibited. You are responsible for all activity carried out through your account. If you suspect your password has been stolen or your account accessed without authorisation, contact our support team immediately.
Deposits, Withdrawals and Payment Policy
3.1 Deposit Terms
Deposits on 588h can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. You must use your own mobile banking account when making a deposit — transactions from another person's account are not accepted.
3.2 Withdrawal Terms
Withdrawals can be requested via bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳800. Once a withdrawal request is approved, funds are generally sent within 10–45 minutes. If there is a delay in processing your withdrawal, please contact 588h's live chat support.
Payment Method Summary
- Deposit methods: bKash, Nagad, Rocket — minimum ৳300
- Withdrawal methods: bKash, Nagad, Rocket — minimum ৳800
- Processing time: 10–45 minutes after a withdrawal request
3.3 Transaction Security
All transactions are secured with SSL encryption. 588h will never ask for your mobile banking PIN or OTP. If anyone claims to be a 588h representative and asks for your personal financial details, treat it as fraudulent activity.
3.4 Source of Funds
Funds deposited into your account must be from legitimate sources. Using 588h for money laundering or any other illegal financial activity is strictly prohibited and may be reported to the relevant authorities.
Bonus and Promotion Policy
4.1 Welcome Bonus
New account holders on 588h may receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw bonus funds, the bonus amount must be wagered 15 times.
For example: depositing ৳1,000 adds a ৳1,200 bonus, giving a total account balance of ৳2,200. To withdraw the bonus, you must wager ৳1,200 × 15 = ৳18,000.
4.2 Bonus Usage Terms
- Each bonus offer has its own validity period and conditions — the specific terms for each offer are stated alongside that offer.
- Bonuses are for the account holder's personal use only — sharing or transferring bonuses to others is prohibited.
- Attempting to claim bonus benefits using multiple accounts or false information will result in all associated accounts being closed.
- 588h reserves the right to modify or cancel any specific bonus offer at any time.
4.3 VIP Program
The 588h VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback benefit. Cashback is paid at a set rate on weekly net losses (total losses minus total winnings): up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. Consistent activity is required to advance to higher tiers.
Betting and Gaming Rules
5.1 Betting Rules
All bets placed on 588h are considered final, unless 588h itself cancels them due to a technical error or abnormal circumstances surrounding an event. A user's ability to cancel a bet is limited and depends on specific conditions.
5.2 Technical Issues
If a bet is left unresolved due to a disconnection, power outage, or internet connection problem, the data recorded on 588h's servers will be considered final. The system-generated result will apply in such situations.
5.3 Suspicious Activity
If any user attempts to exploit system vulnerabilities, uses bots or automated software, or coordinates with others to harm the platform, their account will be suspended or closed immediately and the associated balance may be forfeited.
5.4 Betting Limits
588h allows users to set their own deposit and betting limits. As part of responsible gaming, you are encouraged to make full use of this feature.
Prohibited Activities and Account Closure Authority
6.1 List of Prohibited Activities
The following activities are strictly prohibited on 588h:
- Creating or operating more than one account.
- Registering using a false identity, forged documents, or another person's information.
- Attempting to hack into another user's account.
- Using bots, macros, or any automated tools.
- Abusing the platform's bonus system.
- Conducting money laundering or any other illegal financial activity.
- Using an account while under 21 years of age, or assisting a minor in doing so.
6.2 Account Suspension and Closure
If there is evidence or reasonable suspicion of involvement in any of the prohibited activities above, 588h reserves the right to suspend or close an account without prior notice. Whether the account balance will be returned will depend on the outcome of the investigation.
Responsible Gaming and Self-Exclusion
588h believes that gaming is a form of entertainment and should never be a source of financial hardship. We encourage all users to keep track of their gaming habits.
Signs of Problem Gambling
- Placing more bets to recover losses.
- Spending money needed for essential expenses on gambling.
- Being unable to stop playing or losing control.
- Gaming causing problems in family life or at work.
If you notice these signs in yourself, contact 588h and activate the Self-Exclusion feature. Once Self-Exclusion is active, access to your account will be blocked for a set period. Full details are available in our Responsible Gaming Guidelines.
Intellectual Property and Content Use
The design, software, logos, text, game interfaces, and all other content on the 588h platform are protected by the intellectual property rights of their respective owners. Copying, redistributing, or using any platform content for commercial purposes without prior written permission from 588h is prohibited.
Third-party game developers — such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — retain intellectual property rights over their own game content. 588h only serves their licensed content.
Personal Data and Privacy
588h places the highest importance on protecting its users' personal data. Full details of how your name, mobile number, email, and transaction information are collected, stored, and used can be found in our Privacy Policy.
588h never sells your personal data to third parties. However, relevant information may be shared with the appropriate authorities where legally required or in the course of a security investigation.
Customer Support and Complaints Process
10.1 Contact Methods
The 588h support team is available seven days a week, 24 hours a day, via live chat and email in both Bengali and English. For any issue related to transactions, your account, or bonuses, please contact us via live chat first.
10.2 Formal Complaints
If an issue is not resolved through live chat, a formal complaint can be submitted by email. Including a detailed description of the problem, your account details, and the relevant transaction ID will help resolve the matter more quickly.
10.3 Dispute Resolution
If you have an objection to a decision made by 588h, you may raise it through the designated review process. The review takes into account relevant logs, transaction records, and server data. The final decision reached through this process is binding.
Limitation of Liability and Disclaimer
588h always strives to ensure the reliability and security of its platform. However, 588h is not directly liable for any disruption caused by internet connection issues, third-party software errors, or unavoidable technical reasons.
588h does not bear responsibility for financial losses resulting from bets or gaming activity conducted at the user's own discretion. Participating in gambling is entirely a personal decision and there is no guarantee of winning.
Amendment and Effectivity of Terms
588h may revise these Terms at any time. Notice of changes will be posted on the site. Continued use of the platform after publication of any changes will be taken as your acceptance of the revised Terms.
If any individual clause of these Terms is found to be unenforceable, all remaining clauses will continue to be in effect. Any delay by 588h in exercising a right under these Terms will not be considered a waiver of that right.
For further questions about these Terms, please contact 588h via live chat support or email. We are always here to help.